Contact us

Free Advice, Order Status, Other Question or Concerns:

We are here to help you with any of these matters. You can contact us in any of the following ways:

Call Us: (212)254-3162

Our phone support hours are Monday - Thursday 9 AM - 5 PM (EST) and Friday 9 AM - 12 PM

Email Us: sales@tedsphotovideo.com

We will respond to your email within 24 hours.

Or Start a live chat with our support team by clicking below and we'll answer you as soon as we can.

Thank you for choosing The Teds Store. We value your business and your feedback

  • Support

    Already purchased and have a question about your product? Try our FAQs.

  • Shipping

    Want to track your order, or get an idea how long delivery may take or see our policy?

  • Returns

    We understand things don't always work out. Visit our returns pages for more.

Get in touch

We're available to assist. Just let us know what we can help you with and we'll do our best.

We'll aim to get back to you within 24 hours.